New Safety Protocols
Since the outbreak of Covid-19 we have added extra safety and sanitary measures to make sure pet sitter, pet, and pet owner are all safe.
Covid-19 Safety Protocols
** We will no longer accept Covid-19 as a reason for last minute cancels. We are going into year 3 and know the risks of traveling. Unless there is a government mandated lock down our regular cancellation policy applies.**
Mask On
Any time a sitter or walker enters your home a mask will be worn in accordance with CDC recommendations. For free consultations we require everyone who will be home also wear a mask for the duration of the meeting.
Entryless pickup
If you’re working from home your dog walker will text you when they are on their way. If your dog(s) need a harness you will put it on before your walker arrives. We will use our own leashes to prevent cross-contamination. If you work outside of your home we will enter wearing a mask and still use our own leash.
Wash/Sanitize hands
The team at Perna’s Pet Care will carry hand sanitizer to use before and after touching any door knobs, keypads, or entry gates for front door pick ups. For drop in visits or anytime we need to enter your home we will wash our hands before starting the visit.
Courtesy Cancel
If anyone in your home is exhibiting symptoms of Covid-19, or has been in close proximity of someone who has Covid-19 we require you to let us know. Safety comes first- we will make adjustments to the visit if needed or cancel all together. If a sitter or walker is experiencing symptoms we will substitute with someone else.
How it Works
Schedule Free Consultation
Everyone in the house/apartment during the time of the consultation must wear a mask and if possible we will do the majority of the meeting outside.
Convenient Online Scheduler
Our online software allows you to schedule services at your convenience. Download the free app for easy access to post-visit reports and messages with your sitter/walker.
Online Payments
Once your booking is confirmed you will be emailed an invoice which you can also access through the online portal. Perna’s Pet Care requires a 50% deposit before all vacation visits.
You're All Set
We offer a 100% satisfaction guarantee- we promise your pets will be cared for as if they are our own and if it’s not what you expected we will give you a full refund.Rest assured that your pets are in good hands whether you’re at work or away on vacation.
Facts and Resources
Covid and Your Pets
Read what the CDC says to help manage animals and Covid-19
CDC Guidelines for Covid-19
Keep yourself and others safe by following these guidelines.
Preventing Stress/Anxiety During and After the Pandemic
Helps manage your pets anxiety for when you start leaving the house again.