Perna’s Pet Care has a team of dedicated, professional pet sitters and dog walkers to fit your needs.

-Does you neighbor know how to pill a dog or cat?
-Does you family member know what to do if the come across a lose or aggressive dog on a walk?
-Will they bail on you if they decide they want to do something else instead that day? 

These are just a few examples of reasons people have come to us after trying other methods of pet sitting. Our sitters are trained to handle whatever they are assigned to, have excellent communication, and will have a backup available if the original sitter is sick or otherwise incapable of working. 

Choosing a service company like ours, you get personalized care for you pets where they feel safest- in their own homes! Less stress and anxiety and more comfort! It will also ensure your home is watched and cared for while you’re away giving extra peace of mind. 

Safety comes first for humans and pets. Booking within time blocks helps us to be able to make adjustments as needed and if possible visits will be cancelled. For heavy rain or lightening we will try to wait until the storm lets up. Snow and ice might also cause delays.

Perna’s Pet Care has created general guidelines in regards to the weather to protect the safety of the dog(s) and the walker/sitter. Adjustments are made based off specific dog (age, health, breed) as well as other nature related cases such as thunder/lightning, ice/snow, heavy rain downpour, wind chill, and “feels like” high temps in summer months. When temperatures reach below (“feels like”) 30 degrees or above (“feels like”) 80 degrees, walks will be reduced in length/potty break only. Humidity and wind chill will also have an affect. `Full time will still be spent with pets so they receive full length of service. Taking breaks in the shade, stopping for a water break, or soaking the dog in water will be done as needed. Walks/drop-ins might be pushed back due to unsafe conditions. Walker/Sitter will always notify client of these changes.

** We will no longer accept Covid-19 as a reason for last minute cancels. We are going into year 3 and know the risks of traveling. Unless there is a government mandated lock down our regular cancellation policy applies.**

Must give 48 hours notice before the first visit of your booking to cancel. If less than 48 hours you will be charged the equal of 2 days booked or the remaining booked visits, which ever is less. The rest will be added as credit to your account.
Early Returns qualify as a cancel and would require the 48 hours notice for all visits.
Rescheduling: A request to reschedule any service is deemed a cancellation and a new service request. As a result, the above cancellation policy shall apply.

The cancellation policy may be waived in certain circumstances and in Perna’s Pet Care sole discretion

Perna’s Pet Care works as a team. A manager will assign pet sitters based on the perfect fit and skill sets. We will do our best to use the same sitter each time.

Booking with a professional service like ours ensures that we have a back up available for emergencies to make sure your pet care is continuous.

No, we work as a team here at Perna’s Pet Care. This allows us to accept for last minute requests, be prepared for emergencies, and account for times when your sitter is unavailable. It is also is another way for your pets to socialize with different team members coming to your home.

We schedule all of our services within time blocks during the day to account for the sitter’s schedule. There will be a space when scheduling where you can add preferred visit times and we can usually stick to that. We do make puppies and pets with medication a priority.